"+2.1%" is a guess. "+2.1%, somewhere between +0.4% and +3.8%" is a result you can make a decision with.
A weather forecast of '18°C' versus '15 to 21°C'. The second tells you whether to pack a jacket.
It shows direction, magnitude and precision at once — everything the p-value throws away.
A point estimate hides its own uncertainty, and the uncertainty is usually what determines the decision. A 95% confidence interval gives the range of effects consistent with the data: if the whole interval sits above your break-even threshold, ship; if it spans zero, you cannot distinguish the effect from nothing; if it is enormous, the test was too small to conclude anything either way. Reporting intervals instead of point estimates changes conversations, because it makes 'we don't know yet' a visible, respectable answer rather than something that has to be argued for.
A 95% confidence interval is the range of effect sizes consistent with the observed data; across many repeated experiments, 95% of such intervals contain the true effect. Its width is driven by sample size and variance. Read it against your decision threshold rather than against zero — an interval entirely above break-even is a ship decision, and a wide interval means the test was underpowered.
Confidence Interval In Statistics | Confidence Interval Explained With Example | Simplilearn — Simplilearn, 5:39